Privacy Policy
At The Perfect Care, we are committed to protecting your privacy and safeguarding your personal and health information in accordance with Alberta’s Personal Information Protection Act (PIPA).
1. Information We Collect
We may collect the following information:
Personal details (name, phone number, email)
Date of birth
Alberta Health Care Number
Health-related information (diagnosis, care needs)
Social history relevant to care
Service preferences and scheduling details
2. How We Use Your Information
Your information is used to:
Provide and coordinate home care services
Develop personalized care plans
Communicate with you and your family
Arrange referrals (e.g., Alberta Health Services providers)
Improve our services
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual obligations.
4. Disclosure of Information
We do not sell or rent your information.
We may share information only when necessary:
With healthcare professionals involved in your care
With Alberta Health Services (for referrals)
When required by law
5. Storage and Protection
We take reasonable steps to protect your information through:
Secure storage systems
Restricted access to authorized personnel only
Confidential handling of all client information
6. Cookies and Website Data
Our website may use cookies to improve user experience and analyze traffic. This data does not identify you personally.
7. Access and Corrections
You have the right to:
Request access to your personal information
Request corrections if information is inaccurate
8. Contact Us
If you have questions about this policy or your information:
Email: info@theperfectcare.ca
Phone: 403-629-7373